Privacy policy

1. Scope

This policy applies to personal information handled through ActivitesDeGroupe.ca. Activity providers linked from this website are independent and apply their own privacy policies when you visit their websites, communicate with them or make a booking.

2. Information we may collect

Information you provide: your name, email address, subject, message and any other information you choose to include in the contact form or in an email.

Technical information: depending on the Shopify functions and services enabled, limited technical data may be collected, including IP address, browser and device type, language, approximate region, pages viewed, interactions and referring website.

Please do not send sensitive personal information through the general contact form. We do not knowingly collect personal information from a child under 14 without the consent required by law.

3. Why we use information

• To answer questions and follow up on requests;
• To operate, secure and improve the website;
• To understand general website use and correct technical issues;
• To prevent misuse, fraud or security incidents;
• To meet legal obligations.

We limit collection to information that is reasonably necessary for the stated purposes.

4. Sharing, Shopify and external providers

The website is hosted on Shopify. Personal information may be processed by Shopify and by technical service providers only as required to operate, secure or improve the website. Some providers may process information outside Quebec or Canada, subject to applicable safeguards.

A message is not automatically sent to an activity provider. If your request requires involving a partner, we will obtain your permission or ask you to contact that provider directly, unless the law allows or requires otherwise.

We do not sell personal information.

5. Retention and security

Personal information is retained only for as long as reasonably necessary for the purposes described above and for applicable legal obligations. We use reasonable administrative, technical and physical safeguards appropriate to the nature of the information.

No method of transmission or storage is completely secure. Please use the contact form only for ordinary inquiries.

6. Cookies and similar technologies

Shopify uses cookies that are necessary for functions such as security, language selection and session management. Depending on the settings enabled, measurement or preference technologies may also be used. Browser settings and any consent controls presented on the website can be used to manage optional cookies.

7. Your rights

Subject to applicable law, you may request access to or correction of your personal information, withdraw consent where appropriate, or ask a question about our practices. We may need to verify your identity before processing a request.

You may also contact the Commission d’accès à l’information du Québec if you believe that your rights have not been respected.

8. Changes to this policy

We may update this policy to reflect changes in our practices, technologies or legal obligations. A notice will be posted when a change is significant, and the date above will be revised.